Mac OS X: Trying to disable EASY PAY on tmobile.com

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For a number of reasons I decided to disable EASY PAY on my.t-mobile.com but learnt that it wasn't quite easy.

Having logged in to my account, I went to automatic bill page and unchecked Active; when I clicked UPDATE, nothing happened.

When you try to inactivate EASY PAY by unchecking Active box, you cannot submit the form on Mac OS X. Moreover, only a part of this faulty button is actually clickable; why not use <input type=submit value=Update>?
When you try to inactivate EASY PAY by unchecking Active box, you cannot submit the form on Mac OS X. Moreover, only a part of this faulty button is actually clickable; why not use <input type=submit value=Update>?

Submit "button" code:

<a href="javascript: { if (typeof(Page_ClientValidate) != 'function' || Page_ClientValidate()) __doPostBack('btnCCUpdate','') } ">
<img border="0" src="/images/mytmobile/ph/buttons/leftb.gif"/>
</a>

I proceeded to my t-mobile account in Safari and Opera to find the same result — clocking on Update buttons doesn't trigger any action. I suspect buggy js is to blame for this.

JavaScript that empowers this 'submit' button.
JavaScript that empowers this 'submit' button.

Solution:

To submit the form, (1) use Safari browser, (2) simply put your carriage/cursor in one of the text fields, for instance Creadit card #, and click Return/Enter key.

To be fare, the rest of these so-called submit buttons work well. I managed to pay my bill by hand via clicking similar JS-empowered button.

Finally, a bug report has been submitted to t-mobile.com

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Archived comments

Submit Bug Report where on T-Mobile.com?

"Finally, a bug report has been submitted to t-mobile.com"...could you point out exactly where you submitted a "Bug Report" on T-Mobile.com? I know about the contact page & I use that, but my bug reports never get fixed...